Shipping & Handling

At LiquorStoreProducts.com, we aim to provide a seamless shopping experience, ensuring your orders are processed and delivered efficiently. Here’s everything you need to know about our shipping and handling policies:

Where We Ship From

We’re proudly based in Edmonton, Alberta, Canada, and we ship worldwide.

Shipping Carriers

  • Canada: UPS, Purolator, FedEx, or Canada Post.
  • USA: UPS or FedEx.
  • Other Countries: FedEx or a reliable local carrier, depending on the destination.

Processing Times

  • Most orders are packaged and shipped within 1-2 business days, but some may take up to 5 business days, depending on order volume.
  • Orders placed after business hours, on weekends, or during holidays will begin processing on the next business day.

Estimated Delivery Times

Canada

  • Alberta, BC, Saskatchewan
    • Large cities: 1–2 business days
    • Small towns: 2–3 business days
  • Rest of Canada
    • Large cities: Up to 5 business days
    • Small towns: Up to 7 business days

          (time in transit may vary based on weather or supply chain disruptions).

USA & International

  • Delivery times vary by destination and shipping method. Estimated transit times will be displayed at checkout.

Shipping Costs

  • Canada & USA: Free shipping on all orders.
  • International: A small shipping fee applies, calculated at checkout based on the destination and package weight.

Duties & Taxes

  • Canada: No additional charges.
  • USA & International: Import duties, taxes, or customs fees may apply depending on your country’s regulations. These are the responsibility of the customer.

Tracking Information

  • Once your order is shipped, a tracking number will be sent to your email or shop app so you can monitor your shipment’s progress.
  • Please allow up to 24 hours for tracking information to update.

Shipping Policies

  • Address Accuracy: Please ensure your shipping address is entered correctly at checkout. We cannot be held responsible for delivery delays or losses due to incorrect or incomplete addresses.
  • Missed Deliveries: If a package is returned to us due to failed delivery attempts, we will contact you to arrange reshipment (additional shipping fees may apply).

Delays & Resolutions

We strive to deliver orders on time, but delays can happen due to factors beyond our control, such as carrier delays, weather disruptions, or high seasonal volumes. If you experience issues such as:

  • Lost or Stuck Packages: Contact the shipping carrier directly for quicker updates. If the carrier cannot resolve the issue, contact us at 780-716-2149 or liquorstoreproducts@gmail.com, and we’ll assist in resolving the matter.
  • Damaged Items: If your package arrives damaged, take photos of the damage and contact us immediately. We’ll work with you to send a replacement or issue a refund.

Our Promise

We’re committed to providing you with the best service possible. If there’s ever an issue with your order, don’t hesitate to get in touch. Your satisfaction is our top priority!

Thank you for choosing LiquorStoreProducts.com